@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";:root{--bg-primary:#0d0d0d;--bg-secondary:#141414;--bg-surface:#1a1a1a;--bg-surface-hover:#222;--bg-surface-active:#2a2a2a;--border:#2a2a2a;--border-subtle:#1f1f1f;--text-primary:#e5e5e5;--text-secondary:#888;--text-muted:#555;--purple:#9333ea;--purple-hover:#a855f7;--purple-muted:#9333ea26;--purple-glow:#9333ea40;--error:#ef4444;--error-bg:#ef44441a;--error-border:#ef444433;--radius:8px;--radius-lg:12px;--sidebar-width:260px}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-size:16px}body{color:var(--text-primary);background-color:var(--bg-primary);min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Helvetica Neue,sans-serif;line-height:1.6}a{color:var(--purple);text-decoration:none;transition:color .2s}a:hover{color:var(--purple-hover)}button{cursor:pointer;font-family:inherit}input{font-family:inherit}#root{min-height:100vh}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.auth-page{background-color:var(--bg-primary);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.auth-card{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:400px;padding:40px}.auth-logo{text-align:center;margin-bottom:32px}.auth-logo h1{color:var(--purple);letter-spacing:-.5px;font-size:28px;font-weight:700}.auth-logo p{color:var(--text-secondary);margin-top:4px;font-size:14px}.form-group{margin-bottom:20px}.form-group label{color:var(--text-secondary);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.form-group input{border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-primary);background:var(--bg-primary);outline:none;padding:10px 14px;font-size:14px;transition:border-color .2s,box-shadow .2s}.form-group input:focus{border-color:var(--purple);box-shadow:0 0 0 3px var(--purple-glow)}.form-group input::placeholder{color:var(--text-muted)}.btn-primary{color:#fff;background-color:var(--purple);border-radius:var(--radius);border:none;width:100%;padding:10px 20px;font-size:14px;font-weight:600;transition:background-color .2s,transform .1s}.btn-primary:hover{background-color:var(--purple-hover)}.btn-primary:active{transform:scale(.98)}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.auth-footer{text-align:center;color:var(--text-secondary);margin-top:24px;font-size:14px}.auth-footer a{font-weight:500}.error-message{background-color:var(--error-bg);color:var(--error);border-radius:var(--radius);border:1px solid var(--error-border);margin-bottom:20px;padding:10px 14px;font-size:13px}.dashboard-layout{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-width);background-color:var(--bg-secondary);border-right:1px solid var(--border-subtle);z-index:10;flex-direction:column;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar-header{justify-content:space-between;align-items:center;padding:16px 16px 12px;display:flex}.sidebar-brand{align-items:center;gap:10px;display:flex}.sidebar-logo{background:var(--purple);color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:700;display:flex}.sidebar-brand-text{color:var(--text-primary);font-size:15px;font-weight:600}.sidebar-header-actions{align-items:center;gap:4px;display:flex}.sidebar-icon-btn{border-radius:var(--radius);width:32px;height:32px;color:var(--text-secondary);background:0 0;border:none;justify-content:center;align-items:center;transition:background-color .15s,color .15s;display:flex}.sidebar-icon-btn:hover{background:var(--bg-surface-hover);color:var(--text-primary)}.sidebar-nav{flex:1;padding:4px 8px;overflow-y:auto}.sidebar-section{margin-bottom:8px}.sidebar-section-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);padding:16px 12px 6px;font-size:11px;font-weight:600}.sidebar-item{border-radius:var(--radius);color:var(--text-secondary);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:10px;width:100%;padding:8px 12px;font-size:14px;transition:background-color .15s,color .15s;display:flex}.sidebar-item:hover{background:var(--bg-surface-hover);color:var(--text-primary)}.sidebar-item.active{background:var(--purple-muted);color:var(--purple-hover)}.sidebar-item svg{flex-shrink:0;width:18px;height:18px}.sidebar-footer{border-top:1px solid var(--border-subtle);padding:12px}.sidebar-user{border-radius:var(--radius);cursor:default;align-items:center;gap:10px;padding:8px;transition:background-color .15s;display:flex}.sidebar-user:hover{background:var(--bg-surface-hover)}.sidebar-avatar{background:var(--purple-muted);width:32px;height:32px;color:var(--purple);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;font-size:13px;font-weight:600;display:flex}.sidebar-user-info{flex:1;min-width:0}.sidebar-user-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;overflow:hidden}.sidebar-user-email{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.sidebar-logout-btn{border-radius:var(--radius);width:32px;height:32px;color:var(--text-muted);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;transition:background-color .15s,color .15s;display:flex}.sidebar-logout-btn:hover{background:var(--error-bg);color:var(--error)}.dashboard-main{margin-left:var(--sidebar-width);background:var(--bg-primary);flex-direction:column;flex:1;min-height:100vh;display:flex}.dashboard-content{flex:1;justify-content:center;align-items:center;padding:48px 24px 32px;display:flex}.dashboard-welcome{text-align:center}.dashboard-welcome-icon{background:var(--purple-muted);border-radius:16px;justify-content:center;align-items:center;width:64px;height:64px;margin:0 auto 24px;display:flex}.dashboard-welcome-icon svg{width:32px;height:32px;color:var(--purple)}.dashboard-welcome h2{color:var(--text-primary);margin-bottom:8px;font-size:24px;font-weight:600}.dashboard-welcome p{color:var(--text-secondary);font-size:15px}.chat-input-wrapper{justify-content:center;padding:0 24px 24px;display:flex}.chat-input-container{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:680px;overflow:hidden}.chat-input{width:100%;color:var(--text-primary);resize:none;background:0 0;border:none;outline:none;min-height:44px;max-height:160px;padding:16px 18px 8px;font-size:15px;line-height:1.5}.chat-input::placeholder{color:var(--text-muted)}.chat-input-toolbar{justify-content:space-between;align-items:center;padding:8px 10px;display:flex}.chat-toolbar-left{align-items:center;gap:2px;display:flex}.chat-model-badge{align-items:center;gap:6px;margin-right:2px;padding:4px;display:flex}.chat-model-icon{background:var(--purple);color:#fff;border-radius:6px;justify-content:center;align-items:center;width:28px;height:28px;font-size:13px;font-weight:700;display:flex}.chat-toolbar-btn{height:32px;color:var(--text-muted);background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;padding:0 8px;transition:background-color .15s,color .15s;display:flex}.chat-toolbar-btn:hover{background:var(--bg-surface-hover);color:var(--text-secondary)}.chat-toolbar-btn-label{gap:6px;padding:0 10px;font-size:13px;font-weight:500}.chat-send-btn{background:var(--purple);color:#fff;border:none;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;transition:background-color .15s,opacity .15s;display:flex}.chat-send-btn:hover{background:var(--purple-hover)}.chat-send-btn:disabled{opacity:.3;cursor:not-allowed}.loading-screen{background:var(--bg-primary);flex-direction:column;justify-content:center;align-items:center;gap:16px;min-height:100vh;display:flex}.spinner{border:3px solid var(--border);border-top-color:var(--purple);border-radius:50%;width:32px;height:32px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.loading-text{color:var(--text-secondary);font-size:14px}.sidebar-section-label{justify-content:space-between;align-items:center;display:flex}.sidebar-section-action{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;align-items:center;padding:2px;display:flex}.sidebar-section-action:hover{color:var(--purple);background:var(--purple-muted)}.sidebar-agent-icon{background:var(--purple-muted);width:24px;height:24px;color:var(--purple);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.sidebar-item-text{white-space:nowrap;text-overflow:ellipsis;flex:1;overflow:hidden}.sidebar-item-edit{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;flex-shrink:0;padding:4px;display:none}.sidebar-item:hover .sidebar-item-edit{display:flex}.sidebar-item-edit:hover{color:var(--purple);background:var(--purple-muted)}.sidebar-empty{color:var(--text-muted);padding:8px 12px;font-size:12px}.staff-badge{color:var(--purple);background:var(--purple-muted);vertical-align:middle;border-radius:4px;margin-left:6px;padding:1px 6px;font-size:10px;font-weight:600}.chat-agent-name{color:var(--text-secondary);font-size:13px;font-weight:500}.agent-picker{position:relative}.agent-picker-btn{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;color:var(--text-secondary);align-items:center;gap:6px;padding:4px 8px 4px 4px;font-family:inherit;font-size:13px;font-weight:500;transition:border-color .15s,background .15s;display:flex}.agent-picker-btn:hover{border-color:var(--border-subtle);background:var(--bg-surface-hover)}.agent-picker-label{white-space:nowrap;text-overflow:ellipsis;max-width:160px;overflow:hidden}.agent-picker-chevron{flex-shrink:0;transition:transform .15s}.agent-picker-chevron.open{transform:rotate(180deg)}.agent-picker-dropdown{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius-lg);z-index:100;min-width:200px;max-height:240px;padding:4px;position:absolute;bottom:calc(100% + 6px);left:0;overflow-y:auto;box-shadow:0 -4px 24px #0006}.agent-picker-option{border-radius:var(--radius);cursor:pointer;width:100%;color:var(--text-primary);background:0 0;border:none;align-items:center;gap:8px;padding:8px 10px;font-family:inherit;font-size:13px;transition:background .1s;display:flex}.agent-picker-option:hover{background:var(--bg-surface-hover)}.agent-picker-option.active{background:var(--bg-surface-active)}.agent-picker-option-icon{background:var(--purple);color:#fff;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;font-size:12px;font-weight:700;display:flex}.agent-picker-option-name{text-align:left;white-space:nowrap;text-overflow:ellipsis;flex:1;overflow:hidden}.agent-picker-option svg{color:var(--purple);flex-shrink:0}.agent-picker-empty{text-align:center;color:var(--text-muted);padding:12px;font-size:13px}.chat-input-attachments{flex-wrap:wrap;gap:8px;padding:12px 14px 0;display:flex}.chat-input-attachment{background:var(--bg-surface-hover);border-radius:8px;position:relative;overflow:hidden}.chat-input-attachment img{object-fit:cover;border-radius:8px;width:64px;height:64px;display:block}.attachment-file-name{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;max-width:120px;padding:8px 12px;font-size:12px;display:block;overflow:hidden}.attachment-remove{color:#fff;cursor:pointer;background:#0009;border:none;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;display:flex;position:absolute;top:2px;right:2px}.spinner-small{border:2px solid var(--border);border-top-color:var(--purple);border-radius:50%;width:16px;height:16px;animation:.8s linear infinite spin}.chat-messages{flex-direction:column;flex:1;gap:4px;width:100%;max-width:780px;margin:0 auto;padding:24px;display:flex;overflow-y:auto}.chat-msg{gap:12px;padding:16px 0;display:flex}.chat-msg-avatar{width:28px;height:28px;color:var(--text-secondary);background:var(--bg-surface-hover);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.chat-msg-user .chat-msg-avatar{background:var(--bg-surface-hover)}.chat-msg-assistant .chat-msg-avatar{background:var(--purple-muted)}.chat-msg-bot-icon{color:var(--purple);font-size:13px;font-weight:700}.chat-msg-body{flex:1;min-width:0}.chat-msg-role{color:var(--text-primary);margin-bottom:4px;font-size:13px;font-weight:600}.chat-msg-content{color:var(--text-primary);white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.6}.chat-msg-user .chat-msg-content{color:var(--text-secondary)}.chat-attachments{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.chat-attachment img{border:1px solid var(--border);border-radius:8px;max-width:300px;max-height:200px}.chat-attachment a{color:var(--purple);background:var(--purple-muted);border-radius:6px;padding:6px 12px;font-size:13px;display:inline-block}.stream-step{white-space:pre-wrap}.stream-node-start,.stream-node-done{color:var(--text-muted);padding:4px 0;font-size:12px}.stream-node-start:before{content:"";background:var(--purple);border-radius:50%;width:6px;height:6px;margin-right:6px;display:inline-block}.stream-node-done:before{content:"";background:#22c55e;border-radius:50%;width:6px;height:6px;margin-right:6px;display:inline-block}.stream-fn-call,.stream-fn-result{color:var(--text-muted);padding:2px 0;font-family:monospace;font-size:12px}.stream-reasoning{color:var(--text-muted);border-left:2px solid var(--border);padding:4px 0 4px 10px;font-size:13px;font-style:italic}.stream-error{color:var(--error);padding:4px 0;font-size:13px}.stream-duration{color:var(--text-muted);font-size:11px}.stream-usage{color:var(--text-muted);background:var(--bg-surface-hover);border-radius:4px;align-items:center;gap:6px;margin:2px 0;padding:3px 8px;font-size:11px;display:inline-flex}.stream-usage svg{opacity:.6;flex-shrink:0}.usage-model{color:var(--text-secondary);font-weight:500}.usage-sep{background:var(--text-muted);opacity:.5;border-radius:50%;width:3px;height:3px}.usage-tokens{font-family:SF Mono,Fira Code,monospace;font-size:11px}.usage-cost{color:var(--purple);font-family:SF Mono,Fira Code,monospace;font-size:11px;font-weight:500}.usage-summary{border:1px solid var(--border-subtle);border-radius:var(--radius);background:var(--bg-secondary);max-width:420px;margin:8px 0 4px;overflow:hidden}.usage-summary-header{color:var(--text-secondary);border-bottom:1px solid var(--border-subtle);align-items:center;gap:6px;padding:8px 12px;font-size:12px;font-weight:600;display:flex}.usage-summary-header svg{color:var(--purple);flex-shrink:0}.usage-elapsed{color:var(--text-muted);margin-left:auto;font-size:11px;font-weight:400}.usage-summary-body{flex-direction:column;gap:4px;padding:8px 12px;display:flex}.usage-stat{align-items:center;gap:8px;font-size:12px;display:flex}.usage-stat-label{color:var(--text-muted);min-width:80px}.usage-stat-value{color:var(--text-secondary);text-align:right;min-width:60px;font-family:SF Mono,Fira Code,monospace;font-size:11px}.usage-stat-cost{color:var(--text-muted);margin-left:auto;font-family:SF Mono,Fira Code,monospace;font-size:11px}.usage-stat-total{border-top:1px solid var(--border-subtle);margin-top:2px;padding-top:4px}.usage-stat-total .usage-stat-label{color:var(--text-secondary);font-weight:600}.usage-stat-total .usage-stat-value{color:var(--text-primary);font-weight:600}.usage-stat-total .usage-stat-cost{color:var(--purple);font-weight:600}.typing-indicator{gap:4px;padding:4px 0;display:inline-flex}.typing-indicator span{background:var(--text-muted);border-radius:50%;width:6px;height:6px;animation:1.4s infinite typing}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.modal-overlay{z-index:100;background:#0009;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:100%;max-width:560px;max-height:90vh;padding:24px;overflow-y:auto}.modal-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.modal-header h3{color:var(--text-primary);font-size:18px;font-weight:600}.modal-close{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:4px}.modal-close:hover{color:var(--text-primary);background:var(--bg-surface-hover)}.config-editor{border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-primary);background:var(--bg-primary);resize:vertical;tab-size:2;outline:none;padding:12px 14px;font-family:SF Mono,Fira Code,Fira Mono,monospace;font-size:13px;line-height:1.5}.config-editor:focus{border-color:var(--purple);box-shadow:0 0 0 3px var(--purple-glow)}.modal-actions{justify-content:space-between;align-items:center;gap:12px;margin-top:24px;display:flex}.modal-actions-right{gap:8px;margin-left:auto;display:flex}.btn-secondary{color:var(--text-secondary);background:var(--bg-surface-hover);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;padding:8px 16px;font-size:14px;font-weight:500;transition:background-color .15s}.btn-secondary:hover{background:var(--bg-surface-active)}.btn-danger{color:var(--error);background:var(--error-bg);border:1px solid var(--error-border);border-radius:var(--radius);cursor:pointer;padding:8px 16px;font-size:14px;font-weight:500;transition:background-color .15s}.btn-danger:hover{background:#ef444433}.modal .btn-primary{width:auto;padding:8px 20px}.modal .form-group input{background:var(--bg-primary)}.org-selector{flex:1;min-width:0;position:relative}.org-selector-btn{border-radius:var(--radius);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:10px;width:100%;padding:6px 8px;transition:background-color .15s;display:flex}.org-selector-btn:hover{background:var(--bg-surface-hover)}.org-selector-icon{background:var(--purple);color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:700;display:flex}.org-selector-info{flex:1;min-width:0}.org-selector-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.org-selector-store{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.org-selector-empty{color:var(--text-muted);padding:6px 8px;font-size:13px}.org-selector-chevron{color:var(--text-muted);flex-shrink:0}.org-dropdown{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);z-index:50;max-height:320px;padding:4px;position:absolute;top:calc(100% + 4px);left:0;right:0;overflow-y:auto;box-shadow:0 8px 24px #0006}.org-dropdown-item{cursor:pointer;text-align:left;width:100%;color:var(--text-secondary);background:0 0;border:none;border-radius:6px;align-items:center;gap:10px;padding:8px 10px;font-size:13px;transition:background-color .15s;display:flex}.org-dropdown-item:hover{background:var(--bg-surface-hover);color:var(--text-primary)}.org-dropdown-item.active{background:var(--purple-muted);color:var(--purple-hover)}.org-dropdown-icon{background:var(--purple-muted);width:28px;height:28px;color:var(--purple);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.org-dropdown-info{flex:1;min-width:0}.org-dropdown-name{color:inherit;white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;overflow:hidden}.org-dropdown-store{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.org-dropdown-edit{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;flex-shrink:0;padding:4px;display:none}.org-dropdown-item:hover .org-dropdown-edit{display:flex}.org-dropdown-edit:hover{color:var(--purple);background:var(--purple-muted)}.org-dropdown-add{border-top:1px solid var(--border-subtle);color:var(--text-muted);gap:8px;margin-top:4px;padding-top:8px}.org-dropdown-add:hover{color:var(--purple)}.dashboard-main.with-right-panel{margin-right:240px}.active-agents-panel{background:var(--bg-secondary);border-left:1px solid var(--border-subtle);z-index:10;flex-direction:column;width:240px;height:100vh;display:flex;position:fixed;top:0;right:0}.active-agents-header{color:var(--text-secondary);border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;padding:16px;font-size:13px;font-weight:600;display:flex}.active-agents-header svg{color:var(--purple);flex-shrink:0}.active-agents-count{background:var(--purple-muted);color:var(--purple);border-radius:10px;margin-left:auto;padding:2px 7px;font-size:11px;font-weight:600}.active-agents-list{flex:1;padding:8px;overflow-y:auto}.active-agent-item{border-radius:var(--radius);background:var(--bg-surface);border:1px solid var(--border-subtle);align-items:center;gap:10px;margin-bottom:6px;padding:10px 12px;display:flex}.active-agent-dot{background:var(--purple);border-radius:50%;flex-shrink:0;width:8px;height:8px;animation:1.5s ease-in-out infinite agent-pulse}@keyframes agent-pulse{0%,to{opacity:1}50%{opacity:.4}}.active-agent-name{color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:500;overflow:hidden}.ticket-list{flex-direction:column;gap:2px;display:flex}.ticket-list-empty{color:var(--text-muted);justify-content:center;align-items:center;padding:8px 12px;font-size:12px;display:flex}.ticket-list-item{border-radius:var(--radius);color:var(--text-secondary);cursor:pointer;text-align:left;background:0 0;border:none;flex-direction:column;gap:4px;width:100%;padding:8px 12px;font-size:13px;transition:background-color .15s;display:flex}.ticket-list-item:hover{background:var(--bg-surface-hover)}.ticket-list-item.active{background:var(--purple-muted)}.ticket-list-item-header{justify-content:space-between;align-items:center;gap:8px;display:flex}.ticket-list-item-id{color:var(--text-muted);font-size:11px;font-weight:600}.ticket-status-badge{white-space:nowrap;border-radius:4px;padding:1px 6px;font-size:10px;font-weight:600}.ticket-list-item-title{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;overflow:hidden}.ticket-list-item-meta{color:var(--text-muted);font-size:11px}.ticket-form-container{width:100%;max-width:600px;padding:32px}.ticket-form-title{color:var(--text-primary);margin-bottom:4px;font-size:20px;font-weight:600}.ticket-form-subtitle{color:var(--text-secondary);margin-bottom:24px;font-size:14px}.ticket-textarea{border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-primary);background:var(--bg-primary);resize:vertical;outline:none;padding:10px 14px;font-family:inherit;font-size:14px;line-height:1.5;transition:border-color .2s,box-shadow .2s}.ticket-textarea:focus{border-color:var(--purple);box-shadow:0 0 0 3px var(--purple-glow)}.ticket-textarea::placeholder{color:var(--text-muted)}.ticket-attachments-preview{flex-wrap:wrap;gap:8px;margin-bottom:16px;display:flex}.ticket-attachment-item{background:var(--bg-surface-hover);border-radius:8px;position:relative;overflow:hidden}.ticket-attachment-item img{object-fit:cover;border-radius:8px;width:80px;height:80px;display:block}.ticket-attachment-file{color:var(--text-secondary);align-items:center;gap:6px;padding:8px 12px;font-size:12px;display:flex}.ticket-attachment-file span{white-space:nowrap;text-overflow:ellipsis;max-width:120px;overflow:hidden}.ticket-attachment-remove{color:#fff;cursor:pointer;background:#0009;border:none;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;display:flex;position:absolute;top:4px;right:4px}.ticket-form-actions{align-items:center;gap:8px;margin-top:16px;display:flex}.ticket-attach-btn{align-items:center;gap:6px;width:auto;display:flex}.ticket-submit-btn{width:auto;margin-left:auto;padding:10px 24px}.ticket-detail{flex-direction:column;height:100vh;display:flex}.ticket-detail-empty{color:var(--text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:12px;font-size:14px;display:flex}.ticket-detail-empty-icon{background:var(--bg-surface-hover);width:56px;height:56px;color:var(--text-muted);border-radius:12px;justify-content:center;align-items:center;display:flex}.ticket-detail-header{border-bottom:1px solid var(--border-subtle);align-items:center;gap:12px;padding:16px 20px;display:flex}.ticket-back-btn{border-radius:var(--radius);width:32px;height:32px;color:var(--text-secondary);cursor:pointer;background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;display:flex}.ticket-back-btn:hover{background:var(--bg-surface-hover);color:var(--text-primary)}.ticket-detail-header-info{flex:1;min-width:0}.ticket-detail-header-info h3{color:var(--text-primary);margin-bottom:4px;font-size:16px;font-weight:600}.ticket-detail-meta{color:var(--text-muted);align-items:center;gap:8px;font-size:12px;display:flex}.ticket-description{border-bottom:1px solid var(--border-subtle);padding:12px 20px}.ticket-description p{color:var(--text-secondary);white-space:pre-wrap;font-size:14px;line-height:1.6}.ticket-staff-controls{border-bottom:1px solid var(--border-subtle);flex-direction:column;gap:12px;padding:12px 20px;display:flex}.ticket-status-controls{align-items:center;gap:6px;display:flex}.ticket-control-label{color:var(--text-muted);margin-right:4px;font-size:12px;font-weight:600}.ticket-status-btn{border:1px solid var(--border);background:var(--bg-surface);color:var(--text-secondary);cursor:pointer;border-radius:4px;padding:4px 10px;font-size:11px;font-weight:500;transition:all .15s}.ticket-status-btn:hover{background:var(--bg-surface-hover)}.ticket-status-btn.active{border-color:#0000;font-weight:600}.ticket-llm-panel{background:var(--bg-secondary);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.ticket-llm-header{color:var(--text-secondary);border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;padding:10px 14px;font-size:13px;font-weight:600;display:flex}.ticket-llm-header svg{color:var(--purple)}.ticket-llm-body{flex-direction:column;gap:8px;padding:12px 14px;display:flex}.ticket-llm-select{border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-primary);background:var(--bg-surface);outline:none;padding:8px 12px;font-size:13px}.ticket-llm-select:focus{border-color:var(--purple)}.ticket-llm-instructions{border:1px solid var(--border);border-radius:var(--radius);width:100%;color:var(--text-primary);background:var(--bg-surface);resize:vertical;outline:none;padding:8px 12px;font-family:inherit;font-size:13px;line-height:1.5}.ticket-llm-instructions:focus{border-color:var(--purple)}.ticket-llm-instructions::placeholder{color:var(--text-muted)}.ticket-llm-run-btn{align-self:flex-end;align-items:center;gap:8px;width:auto;padding:8px 20px;display:flex}.ticket-messages{flex-direction:column;flex:1;gap:2px;padding:16px 20px;display:flex;overflow-y:auto}.ticket-messages-empty{text-align:center;color:var(--text-muted);padding:24px;font-size:13px}.ticket-msg{border-bottom:1px solid var(--border-subtle);padding:12px 0}.ticket-msg:last-child{border-bottom:none}.ticket-msg-header{align-items:center;gap:6px;margin-bottom:6px;display:flex}.ticket-msg-role{color:var(--text-primary);font-size:13px;font-weight:600}.ai-badge{color:#059669;background:#d1fae5;border-radius:4px;padding:1px 6px;font-size:10px;font-weight:600}.ticket-msg-time{color:var(--text-muted);margin-left:auto;font-size:11px}.ticket-msg-content{color:var(--text-primary);white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.6}.ticket-msg-user .ticket-msg-content{color:var(--text-secondary)}.ticket-msg-attachments{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.ticket-msg-attachment img{border:1px solid var(--border);border-radius:8px;max-width:300px;max-height:200px}.ticket-msg-attachment a{color:var(--purple);background:var(--purple-muted);border-radius:6px;align-items:center;gap:6px;padding:6px 12px;font-size:13px;display:inline-flex}.ticket-reply{border-top:1px solid var(--border);padding:12px 20px}.ticket-reply-row{align-items:center;gap:6px;display:flex}.ticket-reply-input{border:1px solid var(--border);border-radius:var(--radius);color:var(--text-primary);background:var(--bg-primary);outline:none;flex:1;padding:10px 14px;font-size:14px}.ticket-reply-input:focus{border-color:var(--purple);box-shadow:0 0 0 3px var(--purple-glow)}.ticket-reply-input::placeholder{color:var(--text-muted)}.ticket-reply-attachments{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.ticket-reply-attachment{background:var(--bg-surface-hover);border-radius:6px;align-items:center;display:flex;position:relative;overflow:hidden}.ticket-reply-attachment img{object-fit:cover;border-radius:6px;width:48px;height:48px}.ticket-reply-attachment span{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;max-width:100px;padding:4px 8px;font-size:11px;overflow:hidden}.user-mgmt-modal{max-width:640px}.user-mgmt-tabs{border-bottom:1px solid var(--border-subtle);gap:2px;margin-bottom:16px;display:flex}.user-mgmt-tab{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:8px 16px;font-size:13px;font-weight:500;transition:color .15s,border-color .15s}.user-mgmt-tab:hover{color:var(--text-secondary)}.user-mgmt-tab.active{color:var(--purple);border-bottom-color:var(--purple)}.success-message{color:#059669;border-radius:var(--radius);background:#d1fae5;border:1px solid #a7f3d0;margin-bottom:12px;padding:10px 14px;font-size:13px}.user-mgmt-assign-bar{border-bottom:1px solid var(--border-subtle);gap:6px;margin-bottom:12px;padding-bottom:12px;display:flex}.user-mgmt-select{border:1px solid var(--border);border-radius:var(--radius);color:var(--text-primary);background:var(--bg-primary);outline:none;flex:1;min-width:0;padding:8px 10px;font-size:13px}.user-mgmt-select:focus{border-color:var(--purple)}.user-mgmt-assign-btn{flex-shrink:0;width:auto;padding:8px 16px}.user-mgmt-list{max-height:400px;overflow-y:auto}.user-mgmt-item{border-bottom:1px solid var(--border-subtle)}.user-mgmt-item:last-child{border-bottom:none}.user-mgmt-item-header{cursor:pointer;text-align:left;border-radius:var(--radius);background:0 0;border:none;align-items:center;gap:10px;width:100%;padding:10px 4px;transition:background-color .15s;display:flex}.user-mgmt-item-header:hover{background:var(--bg-surface-hover)}.user-mgmt-avatar{background:var(--purple-muted);width:32px;height:32px;color:var(--purple);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.user-mgmt-item-info{flex:1;min-width:0}.user-mgmt-item-name{color:var(--text-primary);font-size:13px;font-weight:500}.user-mgmt-item-email{color:var(--text-muted);font-size:11px}.user-mgmt-chevron{color:var(--text-muted);flex-shrink:0;transition:transform .15s}.user-mgmt-chevron.expanded{transform:rotate(180deg)}.user-mgmt-orgs{padding:4px 0 8px 42px}.user-mgmt-orgs-loading{padding:8px 0}.user-mgmt-orgs-empty{color:var(--text-muted);padding:4px 0;font-size:12px}.user-mgmt-org-row{border-radius:var(--radius);align-items:center;gap:8px;padding:6px 8px;transition:background-color .15s;display:flex}.user-mgmt-org-row:hover{background:var(--bg-surface-hover)}.user-mgmt-org-icon{background:var(--purple-muted);width:24px;height:24px;color:var(--purple);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;font-size:11px;font-weight:600;display:flex}.user-mgmt-org-name{color:var(--text-primary);flex:1;font-size:13px}.user-mgmt-org-role{color:var(--text-muted);background:var(--bg-surface-hover);border-radius:4px;padding:1px 6px;font-size:11px}.user-mgmt-org-remove{color:var(--text-muted);cursor:pointer;opacity:0;background:0 0;border:none;border-radius:4px;align-items:center;padding:4px;transition:opacity .15s,color .15s;display:flex}.user-mgmt-org-row:hover .user-mgmt-org-remove{opacity:1}.user-mgmt-org-remove:hover{color:var(--error);background:var(--error-bg)}.org-members-section{border-top:1px solid var(--border-subtle);margin-top:8px;padding-top:16px}.org-members-label{color:var(--text-secondary);margin-bottom:8px;font-size:13px;font-weight:500;display:block}.org-members-add{gap:6px;margin-bottom:10px;display:flex}.org-members-select{border:1px solid var(--border);border-radius:var(--radius);color:var(--text-primary);background:var(--bg-primary);outline:none;flex:1;padding:8px 10px;font-size:13px}.org-members-select:focus{border-color:var(--purple)}.org-members-add-btn{flex-shrink:0;width:auto;padding:8px 16px}.org-members-empty{color:var(--text-muted);text-align:center;padding:8px 0;font-size:12px}.org-members-list{max-height:200px;overflow-y:auto}.org-member-row{border-radius:var(--radius);align-items:center;gap:8px;padding:6px 4px;transition:background-color .15s;display:flex}.org-member-row:hover{background:var(--bg-surface-hover)}.org-member-avatar{background:var(--purple-muted);width:28px;height:28px;color:var(--purple);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;font-size:11px;font-weight:600;display:flex}.org-member-info{flex-direction:column;flex:1;min-width:0;display:flex}.org-member-name{color:var(--text-primary);font-size:13px;font-weight:500}.org-member-email{color:var(--text-muted);font-size:11px}.org-member-role{color:var(--text-muted);background:var(--bg-surface-hover);border-radius:4px;flex-shrink:0;padding:1px 6px;font-size:11px}.org-member-remove{color:var(--text-muted);cursor:pointer;opacity:0;background:0 0;border:none;border-radius:4px;flex-shrink:0;align-items:center;padding:4px;transition:opacity .15s,color .15s;display:flex}.org-member-row:hover .org-member-remove{opacity:1}.org-member-remove:hover{color:var(--error);background:var(--error-bg)}